Yes, natural fibre rugs can shed. Wool naturally sheds—that’s part of its character—and viscose may also release some fibres when new. You might notice more shedding in rugs with a higher pile, which take longer to settle, while shorter or flatter piles usually settle more quickly.

With regular use, gentle care, and a little patience, shedding reduces over time. If a rug doesn’t shed at all, it’s likely not made from natural fibres, as shedding is a hallmark of authentic, high-quality materials.

Yes! Our Custom Rug Program is one of the most exciting parts of what we do. We can bring almost any concept to life—whether it’s a design you’ve envisioned, something you’ve found online, or a completely original creation. You can choose the size, shape, and colour to perfectly suit your space and style vision. As long as the design isn’t under copyright, our skilled artisans can translate it beautifully into a hand-knotted or handwoven rug.

Our customization goes beyond simple changes—it
covers the rug’s size, shape, colour, and even specific design elements. Whether it’s adjusting a pattern,
creating a unique colour palette, or tailoring the rug to fit a special space, we work closely with you to
ensure the final piece reflects your vision while maintaining the artistry and quality of a hand-knotted or
handwoven rug.

Our rugs are crafted with the same care and quality as any premium brand. As a family-run business, we don’t carry the overheads of larger companies, so we pass those savings to you. The price reflects our commitment to offering beautiful, lasting rugs without unnecessary markups.

We use premium natural fibres like wool, silk, and viscose. Each fibre is selected for its durability, softness, and sustainable sourcing.

Yes. Sustainability is central to our brand. We source responsibly and minimise waste, creating rugs that are beautiful and kind to the planet.

With proper care, our rugs can last decades. They are designed for everyday living, including high-traffic areas, without losing their beauty.

Absolutely. Our rugs are family-friendly and resilient. Some care is needed with natural fibres, but they are designed to withstand everyday life.

Custom rugs generally take 4–6 weeks to craft, depending on size and complexity. Additional time is required for shipping, whether by air freight or sea freight. We keep you updated throughout the process so you always know what to expect.

Pattern refers to the visual design or motif, while texture describes the surface feel and how the fibres are woven or looped. Both contribute to the rug’s overall character.