Rugs Care & Maintenance

Rugs are functional pieces that are lived with every day. With regular care and a few simple habits, handmade rugs can retain their appearance, comfort, and structure for many years. Natural fibres respond differently to use than synthetic materials, and understanding this helps maintain their character over time.

This guide outlines general care practices, followed by specific guidance based on rug construction and material.

General Care Guidelines

Colour Variation

Handmade rugs may show subtle variations in colour due to natural fibres and dyeing processes. These variations are normal and part of the rug’s character.

Creasing

Rugs may arrive with light creases from packaging. These will relax naturally once the rug is laid flat. Rolling the rug with the pile facing outward for a short period can help ease creases more quickly.

Natural Odour

Temporary odours from fibres or dyes may be present when unpacked. These will dissipate naturally once the rug is aired.

Wear and Fading

Rotate your rug every six months to encourage even wear. Avoid prolonged exposure to direct sunlight to reduce fading over time.

Shedding and Sprouts

Some shedding is expected with handmade rugs, especially in the first few months. Loose fibres, known as sprouts, can be trimmed carefully with scissors. Do not pull them.

Using Rug Pads and Protectors

Rug pads help prevent slipping, reduce wear, and add comfort underfoot. They are especially recommended for flatweaves and lighter constructions. Furniture protectors under heavy legs help maintain pile structure and prevent flattening.

Storage and Unpacking

Storage

Before storing, ensure the rug is clean and fully dry. Roll the rug with the pile facing outward and wrap it in a breathable cloth. Store in a cool, dry, well ventilated space. Avoid folding or placing heavy objects on top.

Unpacking

Unroll the rug fully and allow it to air out. Any wrinkles or creases will settle naturally within a few days.

CARE BY RUG CONSTRUCTION

Hand Knotted Rugs

Hand knotted rugs are durable and well suited to regular use.

  • Rotate regularly to distribute wear
  • Vacuum gently using a low power setting without a beater bar
  • Trim loose fibres rather than pulling
  • Clean spills immediately by blotting
  • Professional cleaning is recommended every 2 to 3 years

Hand Tufted Rugs

Hand tufted rugs benefit from careful placement and maintenance.

  • Best suited to low to moderate traffic areas
  • Avoid excess moisture due to backing construction
  • Comb longer piles gently to maintain appearance
  • Vacuum lightly and avoid beater bars
  • Professional cleaning every 2 to 3 years

Handloom Rugs

Handloom rugs offer comfort with a lighter structure.

  • Expect light shedding during initial use
  • Rotate periodically
  • Vacuum regularly on a low power setting
  • Avoid prolonged sunlight exposure
  • Professional cleaning every 2 to 3 years

Flatweave Rugs

Flatweaves are lightweight and versatile.

  • Always use a rug pad to prevent movement
  • Vacuum regularly to prevent dust build up
  • Suitable for a range of spaces including high use areas
  • Professional cleaning every 2 to 3 years

CARE BY MATERIAL

Wool and New Zealand Wool

Wool is resilient and naturally durable.

  • Blot spills immediately with cold or lukewarm water
  • Use mild soap only
  • Avoid chemical or oxygen based cleaners
  • Professional cleaning every 2 to 3 years

Cotton

Cotton offers softness and breathability.

  • Vacuum regularly
  • Clean spills promptly with mild soap and water
  • Avoid soaking
  • Professional cleaning every 2 to 3 years

Vacuuming Tips

  • Use low power settings
  • Avoid beater bars
  • Vacuum in different directions
  • Avoid repeated vacuuming over fringes and edges
  • Reversible rugs should be vacuumed on both sides

When to Seek Professional Cleaning

Professional cleaning helps maintain fibre integrity and structure. Choose experienced rug specialists and ensure inspection prior to cleaning. Retain service documentation where possible.